|1619 Papin Street
Highland IL 62249
We have three specialists, with a combined total of over 60 years of floral design experience.
Welcome to The Greenhouse of Highland. We are a full-service florist, greenhouse, wine & gift shop and event venue. We specialize in unique floral designs for weddings, funeral services, parties and everyday occasions. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. We strive to exceed each and every customer's expectation. Our promise to our customers: quality, care and patience with every order and delivery. We guarantee your 100% satisfaction with our products and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation.
We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas. During the busy floral weeks of Christmas and Valentine's Day, we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same-day delivery requests during these busy times. We recommend that customers place orders two days prior to each major holiday.
We accept orders 24/7. You can place your order through our website or call us at 618.654.6465 or email us at TheHighlandGreenhouse@gmail.com. Our store can be found at 1619 Papin Street, Highland IL 62249.
To provide you with the best possible service, you can cancel your order at any time prior to delivery. However, if your order is enroute or delivered, we will be unable to cancel the order.
Specialty gift items that are non-perishable may be returned for a full refund (within 7 days of receipt of the item) provided the items are are in their original condition.
Please note that we can refund delivery fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the specialty gift item. To return an item, please call us at 618.654.6465.
Alhambra, Aviston, Breese, Edwardsville, Glen Carbon, Greenville, Highland, Lebanon, Marine, Maryville, New Douglas, Pierron, Pocahontas, Saint Jacob, Trenton, Troy, Hamel
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, and using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all-rose bouquet, we will make every attempt to match the flower type but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
If you open an account on our site or make a purchase, we need your contact information including your name, email address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line "no emails" or reply to our email with the subject line "no emails."
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control..
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
We welcome your questions and comments about this Privacy Statement.